The Glasshouse
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Privacy Policy - The Glasshouse, Raglan, NZ

This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  

privACY policy

 ("We") whe Whaanga Trust No. 1 are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website www.block295.co.nz and our mobile app you are accepting and consenting to the practices described in this policy. 

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on our site www.block295.co.nz  or mobile application (our Platform) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Platform, subscribe to our service, search for a product or place on our Platform and when you report a problem with our Platform. The information you give us may include your name, address, e-mail address and phone number, and personal description. 

Information we collect about you. With regard to each of your visits to our Platform we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Platform (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. 

Information we receive from other sources. We may receive information about you if you use any of the other websites and apps we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, advertising networks, analytics providers, search information provider) and may receive information about you from them.

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

Information you give to us. We will use this information:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the registration form);
  • to notify you about changes to our service; and
  • to ensure that content from our Platform is presented in the most effective manner for you and for your computer. 

Information we collect about you

We will use this information:

  • to administer our Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
  • to improve our Platform to ensure that content is presented in the most effective manner for you and for your computer; 
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our Platform safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
  • to make suggestions and recommendations to you and other users of our Platform about goods or services that may interest you or them.


Information we receive from other sources

We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group.
We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.  We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 women aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our Platform. 

We may disclose your personal information to third parties

•    In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

•    If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.


•    If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or lawful request, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the New Zealand. It may also be processed by staff operating outside New Zealand who work for us or for one of our suppliers.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Platform; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
In aid of the protection of your data our website is SSL (Secure Socket Layer) enabled and SSL security is activated on our website.

Information about how we use cookies

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site. The cookies we use are "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily. 

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at hello@block295.co.nz.

Our Platform may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

You have a right to access information held about you. Any access request may be subject to a reasonable fee to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

The Terms of Use and Acceptable Use Policies together with this Privacy Policy will be updated occasionally to meet applicable requirements and standards. Such modifications will become effective on the day they are posted, and we encourage you to frequently review this Privacy Policy for any modifications.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to hello@block295.co.nz.